Privacy Policy

Introduction

Waypoint Property Advisors (“Waypoint,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://waypoint-pa.com/ (the “Site”) or otherwise interact with us.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

    • Information you provide directly: name, email address, phone number, mailing address, and any details you submit through contact forms, inquiries, or when requesting property information or services.
    • Automatically collected information: IP address, browser type, device information, pages visited, and time spent on the Site, typically gathered through cookies and similar technologies.
    • Property-related information: details you provide about properties you own, are interested in, or wish to have evaluated.

2. How We Use Your Information

We use the information we collect to:

    • Respond to your inquiries and provide requested services
    • Communicate with you about properties, listings, or appointments
    • Improve our Site, services, and client experience
    • Maintain business records and comply with legal obligations
    • Send you updates about our services, if you have opted in to receive them

3. No Sale or Third-Party Marketing Use

We do not sell your personal information. We do not share, rent, or disclose your personal information to third parties for their own marketing purposes. Your data is used solely to provide and improve our services to you.

We may share information only in the following limited circumstances:

    • With service providers who perform functions on our behalf (e.g., website hosting, email delivery) and who are contractually bound to protect your information and use it only for the purpose of providing those services
    • When required by law, subpoena, or legal process
    • To protect the rights, safety, or property of Waypoint, our clients, or others
    • In connection with a business transfer (e.g., merger or acquisition), where the receiving party agrees to honor this Privacy Policy

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve functionality and understand how visitors use the Site. You can control cookie preferences through your browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.

7. Your Choices and Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly

To exercise any of these rights, contact us using the information in Section 11.

8. SMS / Text Messaging

If you provide your mobile number and opt in, Waypoint Property Advisors may contact you by text message (SMS). Consent to receive text messages is not a condition of purchasing any property or service.

We do not sell, rent, or share mobile information or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Mobile information is shared only with service providers that support the delivery of our messaging program, and those providers are prohibited from using it for any other purpose.

  1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
  2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@waypoint-pa.com.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please review this Privacy Policy in full or contact us at info@waypoint-pa.com.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

10. Children's Privacy

Our Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Waypoint Property Advisors

4425 S MoPac Expy, Suite 701, Building IV

Austin, TX 78735

737-214-1064

Email: info@waypoint-pa.com

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the updated policy.